FAQs
What comes with the CommandLIFT Door Operating System?
All of the components required to install the CommandLIFT Door Operating System are included in the package. An Installation Manual and Owner’s Manual are included on a CD. These manuals should be printed before starting the installation. The customer is required to supply two 10-gauge wires that will connect the Negative and Positive terminals of the 12 or 24 volt power supply to the CommandLIFT Door Operating System.
What is the weight of the CommandLIFT Door Operating System kit?
The typical CommandLIFT Door Operating System kit is approximately 65 pounds.
What is the amperage draw for the CommandLIFT Door Operating System?
The nominal draw is 10 to 14 amps at initial door movement, and 7 amps throughout the cycle.
What happens to the CommandLIFT Door Operating System if the vehicle’s battery is low?
The CommandLIFT has an intelligent power monitoring system with LED indicators. If the supply voltage is getting low the LED will indicate a yellow light. If the power drops further the LED will be red and the system will not operate until power is restored. This protects the CommandLIFT circuits from overload as well as the vehicles battery from being over depleted and damaged.
What happens if the CommandLIFT Door Operating System hits an obstruction while it is closing or opening?
While in the closing sequence the CommandLIFT will stop and reverse direction about 4 inches.
While in the opening sequence the CommandLIFT will stop.
After either fault the CommandLIFT® will only operate in the opposite direction it was travelling in.
While in the opening sequence the CommandLIFT will stop.
After either fault the CommandLIFT® will only operate in the opposite direction it was travelling in.
How are the electronic components of the CommandLIFT Door Operating System protected?
The printed circuit boards are conformally coated. The electronics are enclosed in a IP68 waterproof enclosure and all through connections are IP68 Deutsch connectors.
Can the CommandLIFT Door Operating System accidentally be operated while the vehicle is moving?
WHITING® recommends latching the door using the existing door latch before operating the vehicle to prevent inadvertent activation while the vehicle is in motion. There are accessory inputs available to install cab mounted door open alarm and switch to close the door.
What is the minimum clearance (between the top of the horizontal door track and the roof) required to properly install the CommandLIFT Door Operating System?
| Type of WHITING Door | Minimum Clearance | |
| WHITING DryFREIGHT™ | 3 5/8 inches | |
| WHITING TempGUARD™ | 4 5/8 inches | |
| WHITING ColdSAVER™ | 5 1/8 inches |
How do you program replacement remote control transmitters or reprogram the original ones?
Instructions are included in the Instruction Manual and Owner’s Manual.
How fast does the CommandLIFT Door Operating System operate?
An average roll-up door fitted with a CommandLIFT Door Operating System should open completely in about 10-12 seconds.
What are the maintenance requirements of the CommandLIFT Door Operating System?
The key to good operation of the CommandLIFT Door Operating System is door maintenance: be sure the door itself is correctly balanced, clean and lubricated. Make sure the CommandLIFT aluminum track is clean and free of obstruction and that the terminals in the receiver box are clean and securely connected. Regular (monthly) lubrication of the EMERGENCY key cylinder is recommended, and the plastic “sliders” on the motor unit should be inspected annually.
What is the warranty offered on the CommandLIFT Door Operating System?
The CommandLIFT Door Operating System is guaranteed against defective material and workmanship for a period of one (1) year from date of purchase and provided the CommandLIFT Door Operating System is installed on a WHITING door.
How long does it take to install the CommandLIFT Door Operating System?
An average CommandLIFT Door Operating System installation will usually take between 2 and 6 hours depending on the complexity of the wiring and the location of the power supply.
